FAQ's
- How do I reach customer service?
- What is Creativebug?
- How do I become a member of Creativebug?
- What's the latest Creativebug subscription deal?
- How does a subscription work?
- What is a Daily Practice?
- Why does the video stop playing after 30 seconds? Why does the video not play at all?
- Where can I download the PDF for a class?
- I purchased a class, but I really want to subscribe. How can I switch to a subscription?
- When does the class start?
- Can I buy a class for somebody else?
- How can I upload a picture of the project I made?
- Can I purchase more than one class at a time?
- How do I add a class to My Library?
- Can I purchase a single video class?
- I accidentally purchased a different class than the one I wanted?
- Where are the classes I've selected to keep forever?
- Do you offer group licensing options for libraries and schools?
- Can I teach processes I learn in a Creativebug class in my own workshops?
- Can I make projects shown in classes for charitable donations or gifts?
- Where can I find the video class that I purchased?
- Can I sell projects I’ve made from designs or processes shown in Creativebug classes in my Etsy shop or other shops?
- Do you offer gift subscriptions?
- How do I redeem a gift subscription?
- I’d like to take a Cricut class that requires Design Space files. Do I have to pay extra for these?
- Why isn’t the link to the Cricut Design Space file working?
- How can I find the Cricut Design Space link for Cricut classes?
- What is the CB Craft Squad loyalty program?
- Do my CB Craft Squad rewards points expire?
- Do I need to re-enter my birthdate in my CB Craft Squad account if I already have in the past?