In most cases, earned points should display in your account within a few minutes of earning them. However, in rare instances it may take up to 48 hours for your point balance to adjust. If after 48 hours earned points are still not displaying in your account, please contact our customer care team at support@creativebug.com.
Articles in this section
- How do I reach customer service?
- What is Creativebug?
- How do I become a member of Creativebug?
- What's the latest Creativebug subscription deal?
- How does a subscription work and how much does it cost?
- What is a Daily Practice?
- Why does the video stop playing after 30 seconds? Why does the video not play at all?
- Where can I download the PDF for a class?
- When does the class start?
- How can I upload a picture of the project I made?
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